PT. Charisma Mitra Mandiri
PT. Charisma Mitra Mandiri
Immigration & Visas

IMMIGRATION & VISA JOURNEY

Immigration & Visas
For a Brighter
Future

We guide and assist your move abroad or within Indonesia with clear visa pathways, honest eligibility checks, and document support from start until your visa is issued – transparent and trustworthy at every step.

10k+
Visa applications processed
4.9★
Average client satisfaction
10+
Countries & routes we handle
Live Immigration Board Updated 5 min ago
Indonesian Passport Applications open
Visit Visa / ITK In process
ITAS & ITAP Stay Permits Initial assessment required
Average Processing
3–6 Months

Typical for stay permits and status changes; depends on the immigration office and document completeness.

Consultation Slots
25 Today

Book now — our team responds within 30 minutes during working hours.

Complete Stay Permit & Immigration Solutions
11 Services

SIGNATURE SERVICE

Complete Stay Permit & Immigration Solutions

From Indonesian passports and visit visas (ITK) to ITAS, ITAP, status changes, SKIM, naturalisation, dual citizenship, EPO/ERP and foreign worker permits (RPTKA & IMTA) – handled in one coordinated process.

Scope of Services
Paspor, Visa, Izin Tinggal
Operating Since
1998
Our Strengths
Up-to-date regulations & full guidance

MOST POPULAR SERVICES

Services Most Frequently
Chosen by Our Clients

An overview of the CMM services most frequently requested, from passport processing and visit visas to long-term stay permits.

View all services

Indonesian Passport

Application, renewal, and replacement of passports for Indonesian citizens.

300+ applications every year

Indonesian Visa / Visit Stay Permit (ITK)

For family visits, business trips, and short-term stays in Indonesia.

Hundreds of ITK cases handled each year

ITAS & ITAP

Temporary and permanent stay permits, including status change from ITK → ITAS and ITAS → ITAP.

Top choice for long-term clients

CLIENT STORIES

From File Submission,
To Approved Visas & Stay Permits

Snapshots of how CMM guides clients through passports, visas, and stay permits – from first consultation to final approval.

1k+
Cases handled
40+
Countries & routes served

VISA STORIES & GUIDES

Visa Stories & Guides
Based on Real CMM Client Cases

A curated selection of stories and short guides drawn from our experience handling passports, visas, and stay permits since 1998 – so you can learn from real cases, not just theory.

  • • Step-by-step breakdowns from real cases we have handled.
  • • Honest timelines with the factors that speed up or slow down a process.
  • • Practical tips we usually share during 1-on-1 consultation sessions.

SERVICE CATEGORIES

Residence Permit Routes
Choose the Most Suitable Path

A snapshot of several CMM services for foreign workers. Click a route to see a summary of company and foreigner requirements.

Requirements Overview

New Work ITAS

Estimated processing time : ± 25 working days

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• Does not include DPKK and other applicable government charges.

Requirements Overview

Directors Work ITAS

Estimated processing time : ± 25 working days

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• Does not include DPKK and other applicable government charges.

Requirements Overview

Work ITAS Extension

Estimated processing time : ± 25 working days

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• Does not include DPKK and other applicable government charges.
• Accompanying person’s data must match the data used for the previous ITAS issuance.

Requirements Overview

Change of Status ITK to ITAS

Estimated processing time : ± 25 working days

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• Does not include DPKK and other applicable government charges.
• Documents in foreign languages (other than Indonesian and English) must be translated by a sworn translator.
Photo of Dewi S., HR Manager at a manufacturing company in Surabaya
Photo of Lina & Markus, CMM clients who processed a change of status from ITK to ITAS
Photo of Budi H., Legal & Compliance at an energy consulting firm

“As an HR manager, my biggest worry was that our foreign worker’s work permit would get stuck and they wouldn’t be able to start work. At first we didn’t even really understand the difference between RPTKA, IMTA, and ITAS. CMM helped us from zero: they checked our company structure, organised the documents one by one, and reminded us every time a deadline was getting close. The process was far more organised than I expected, and our specialist was able to start on time without any drama at the airport.”

Dewi S., HR Manager – Manufacturing Company in Surabaya
New Work ITAS + RPTKA & IMTA for the first foreign worker in our company

“My husband came to Indonesia on a visit visa and we were confused: should he keep going in and out of the country, or can it be converted into a work residence permit? We were afraid of making the wrong move and ending up overstaying. CMM explained all the options in simple language, calculated the risks and timelines, and then handled the entire status change from ITK to ITAS. We kept getting updates through WhatsApp, so we always knew exactly which stage our file was in. Now my husband can work and live with me without having to fly in and out of Indonesia all the time.”

Lina & Markus
Change of status from ITK visit visa to Work ITAS – completed before the visit permit expired

“Our company has used foreign experts for years, but honestly, ITAS and EPO extensions were always a huge source of stress. Once we almost missed the deadline because we did not realise the residence permit was about to expire. After CMM stepped in, all renewal schedules were recorded neatly, we were reminded well in advance, and they handled SKIM and EPO/ERP whenever there was a contract change. It feels like having our own immigration division quietly watching over our compliance.”

Budi H., Legal & Compliance – Energy Consulting Firm
Work ITAS extension + EPO / ERP & SKIM for several foreign specialists
Photo of Dewi S., HR Manager at a manufacturing company in Surabaya
Photo of Lina & Markus, CMM clients who processed a change of status from ITK to ITAS
Photo of Budi H., Legal & Compliance at an energy consulting firm

“As an HR manager, my biggest worry was that our foreign worker’s work permit would get stuck and they wouldn’t be able to start work. At first we didn’t even really understand the difference between RPTKA, IMTA, and ITAS. CMM helped us from zero: they checked our company structure, organised the documents one by one, and reminded us every time a deadline was getting close. The process was far more organised than I expected, and our specialist was able to start on time without any drama at the airport.”

Dewi S., HR Manager – Manufacturing Company in Surabaya
New Work ITAS + RPTKA & IMTA for the first foreign worker in our company

“My husband came to Indonesia on a visit visa and we were confused: should he keep going in and out of the country, or can it be converted into a work residence permit? We were afraid of making the wrong move and ending up overstaying. CMM explained all the options in simple language, calculated the risks and timelines, and then handled the entire status change from ITK to ITAS. We kept getting updates through WhatsApp, so we always knew exactly which stage our file was in. Now my husband can work and live with me without having to fly in and out of Indonesia all the time.”

Lina & Markus
Change of status from ITK visit visa to Work ITAS – completed before the visit permit expired

“Our company has used foreign experts for years, but honestly, ITAS and EPO extensions were always a huge source of stress. Once we almost missed the deadline because we did not realise the residence permit was about to expire. After CMM stepped in, all renewal schedules were recorded neatly, we were reminded well in advance, and they handled SKIM and EPO/ERP whenever there was a contract change. It feels like having our own immigration division quietly watching over our compliance.”

Budi H., Legal & Compliance – Energy Consulting Firm
Work ITAS extension + EPO / ERP & SKIM for several foreign specialists

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Beberapa perusahaan yang pernah kami dampingi mengurus visa & izin tinggal.

YE
Yayasan Eru Putra
Batu Bara
BLD
Berkah Laut Delisamudra
Deli Serdang
GMW
Global Makmur Walet
Deli Serdang
MCI
Moska Consulting Indonesia
Jakarta
KLF
KLF Medical Indonesia
Jakarta
LTI
Luminex Technology Indonesia
Jakarta
STI
Successmore Trading Indonesia
Jakarta
ACI
Able Commodities Indonesia
Medan
FMB
France Maggie Beauty
Tangerang
STI
Seetong Teknologi Indonesia
Tangerang

WHY CMM

Immigration & Visa Services
Focused on Clear, Legal Permits

Since 1998, CMM has helped Indonesian and foreign clients handle passports, visas, and stay permits in Indonesia with honest case assessment, the right route, and transparent updates at every stage.

10k+
Visa & stay permit applications we have handled
2k+
Individual clients – students, professionals, and families
900+
Corporate and foreign worker cases

HOW CMM WORKS

From first consultation to approved permit in 4 clear steps

  1. 1
    Consultation & case mapping

    We review your plans and current status, then explain which visa / stay permit routes are realistically available for your case.

  2. 2
    Eligibility check & document strategy

    We assess the company or personal profile, highlight risks, and prepare a realistic document checklist.

  3. 3
    Document preparation & assistance

    CMM helps you complete forms, sponsor letters, and other documents, including scheduling biometrics or interviews when required.

  4. 4
    Submission, monitoring & status updates

    We submit the file through the correct channel, monitor the process, and keep you updated until the permit is issued.

Most clients receive a decision within 3–8 weeks*. *Timeframe depends on service type, authority in charge, and document completeness.

FREE CONSULTATION / ASSESSMENT

Free Visa & Stay Permit Assessment
Before You Choose Your Route

Share a few key details about your plan and the CMM team will review your eligibility, explain possible visa / stay-permit routes, and give a realistic view of documents, timing, and risks – tailored to your case, not a generic template.

  • • Initial eligibility check for the most suitable visa and stay-permit type.
  • • Clear document checklist for you and, if applicable, your sponsoring company.
  • • Estimated processing time, potential risks, and recommended next steps.
Need a faster response?
WhatsApp: +62-812-0000-0000 • Monday–Saturday, 09:00–18:00 (WIB)